🔒 Privacy Policy

Your privacy matters to us. This policy explains how ProtectCord collects, uses, and protects your information.

Last updated: December 21, 2024

⚡ Quick Overview

✅ What we do

  • • Protect your Discord server
  • • Store minimal necessary data
  • • Respect your privacy rights
  • • Follow GDPR guidelines

❌ What we don't do

  • • Sell your personal data
  • • Share data with advertisers
  • • Store unnecessary information
  • • Track you across websites

📊 Information We Collect

Discord Information

When you use ProtectCord, we collect the following information through Discord's API:

  • User ID: Your unique Discord identifier (required for bot functionality)
  • Guild ID: Server identifiers where the bot is used
  • Username: For logging and moderation purposes
  • Join timestamps: To track when users join servers

Security Data

For security purposes, we collect:

  • IP Addresses: To detect VPNs, proxies, and threats
  • Country/Region: For geographical restrictions
  • Security Events: Failed verification attempts and blocked connections
  • Verification Status: Whether users have completed verification

Technical Data

  • API Usage: For rate limiting and service improvement
  • Error Logs: To diagnose and fix technical issues
  • Configuration Settings: Your bot configuration preferences

🛡️ How We Use Your Information

🔐 Security Protection

We use your data to protect Discord servers from malicious users, VPNs, proxies, and automated attacks.

⚙️ Service Functionality

User and server data enables core features like verification, role assignment, and configuration management.

📈 Service Improvement

Anonymous usage statistics help us improve performance, fix bugs, and develop new features.

🚨 Legal Compliance

When required by law, we may use data to comply with legal obligations and protect user safety.

🔒 Data Storage & Security

Storage Location

Your data is stored securely using Cloudflare's infrastructure with end-to-end encryption and regular security audits.

Data Retention

  • User verification data: Retained while the bot is active in your server
  • Security logs: Kept for 90 days for security analysis
  • Configuration data: Stored until you remove the bot from your server
  • API usage logs: Retained for 30 days for technical support

Security Measures

We implement industry-standard security measures including encryption at rest and in transit, regular security audits, access controls, and monitoring systems to protect your data.

⚖️ Your Rights Under GDPR

As a user, you have the following rights regarding your personal data:

📋 Right to Access

Request a copy of your personal data we hold

✏️ Right to Rectification

Request correction of inaccurate data

🗑️ Right to Erasure

Request deletion of your personal data

⏸️ Right to Restriction

Request limitation of data processing

📦 Data Portability

Request transfer of your data in a portable format

🚫 Right to Object

Object to certain types of data processing

💬 Exercise Your Rights

To exercise any of these rights, please join our support server: protectcord.com/discord

🤝 Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share data only in these limited circumstances:

  • Discord Platform: We interact with Discord's API as required for bot functionality
  • Legal Requirements: When required by law or to protect user safety
  • Service Providers: With trusted partners who help us operate our service (under strict confidentiality agreements)

📝 Policy Updates

We may update this privacy policy from time to time. When we do, we will notify users through our Discord server and update the "Last updated" date at the top of this page. Your continued use of ProtectCord after any changes constitutes acceptance of the updated policy.

📞 Contact Us

If you have any questions about this privacy policy or how we handle your data, please reach out to us:

💬 Join Support Server